October Webinar: Earning good doctor relationships through tough love
How should laboratories treat their clinician customers? On one hand, laboratories want to provide excellent customer service by accommodating their clinical customers’ preferences. On the other hand, laboratories need to enforce standardized processes such as proper specimen submission. This webinar will provide examples from other industries to illustrate how a “tough love” approach can produce high levels of process quality and clinician loyalty at the same time.
How You Can Ease the Pain of an IT Upgrade
New information technology can mean new opportunities for clinical labs, if they stay focused on outcomes and set clear goals.
How to Solve Your C. Difficile Diagnosis Challenges
Discover how a holistic approach to C. difficile management can help hospitals reduce their CDI rates.
THE CRITICAL IMPORTANCE OF QUALITY TO AN ACO
Learn about the vital importance of quality to ACO success and how labs can contribute to improve patient care.
REALIZING THE TRUE VALUE OF YOUR DATA
While lab data are associated with driving clinical value, their applications go much further. Prepare to be surprised at how you can use your everyday data to multiply value for your institution.
1goal. 5areas of focus.
The laboratory marketplace has asked for a single location that houses the best practices and successful strategies of its peers. Our Strategic Resource Center satisfies this demand. A repository of content curated across 5 key areas of focus (market forces, financial, operational, clinical, and leadership), the resource center places a wealth of valuable information at your fingertips.